2013 APCO - State Training Conference
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Attendee Registration NOW ONLINE!
HOTEL Registration with Group code now Available 
NEW: Register a 2nd member of your Agency for FREE!
Act now to reserve your spot at the 2013 State Training coference, July 7-9th, 2013 at the Wigwam Resort. Just click the form above to go right to the fillable form which you can submit by clicking the Email button on the bottom. Don't forget to Print a copy for your records!
Click here for 2013 Conference information
2013 - Award Nominations
Click Here for the 2013 Arizona APCO-NENA Award Nominations
Word .doc 44K
- Telecommunicator of the Year
- Line Supervisor of the Year
- Center Director
- Technician of the Year
Please submit the name of a special individual who in your opinion has made a significant contribution in the last year to the field of Public Safety
OPEN Board Positions: Executive Council Representative & Commercial Advisory Member
Interested Full Members
The Arizona APCO-NENA Chapter is looking for APCO members in good standing to serve out the remaining 1 ½ year term for Arizona APCO-NENA Chapter Executive Council. The Executive Council Representative must be a current member of APCO and a minimum of two years of APCO membership is desired. The functions of this position include but are not limited to: representing the Arizona Chapter at all APCO Executive Council meetings and trainings, participating in Executive Council conference calls, facilitating the flow of information from National APCO to the Arizona Executive Board and Chapter, assist the Arizona Chapter in other means such as volunteering at the State Training Conference and/or participating in committees and attending the quarterly Arizona APCO-NENA General Meetings to provide Executive Council and APCO updates to the membership. Per the Arizona APCO-NENA Chapter by-laws
the Executive Council Representative duties are as follows:
F. Executive Council Representative – The Executive Council Representative shall:
- Give quarterly reports activities on a national level.
- Act as liaison between the joint chapter and the national associations.
- Perform the duties incident to the office and such other duties as may be prescribed by the governing documents or by the Executive Board.
If you are interested in this appointed position, please prepare a letter of interest outlining your membership status in APCO, current involvement in either or both APCO and NENA nationally, what specifically you will contribute to the Arizona APCO-NENA Chapter if appointed as to fill the remaining term as the Executive Council Representative and what your strengths are that will help you accomplish the goals you hope to achieve. Please include a letter of support from your agency acknowledging support from your employer. Please send this information via electronic mail to Tonia Rogers at trogers@tollesonaz.org or President@az-apco-nena.org by 12:00 PM (Noon) Arizona time on Monday, May 13, 2014. Letters submitted prior to the deadline will be considered by the Executive Board at their meeting on Tuesday, May 14, 2014.
Interested Commercial members:
The Arizona APCO-NENA Chapter is looking for commercial members of APCO to serve as the Commercial Advisory Member for the Arizona Chapter. This position is appointed by the Executive Board and works as a liaison between the Commercial community and the Arizona APCO-NENA Chapter. Functions include, but are not limited to: providing commercial membership support, facilitating commercial member involvement in chapter events, working on chapter committees, producing a list of Arizona APCO-NENA Chapter commercial members and working to bring new commercial members into the Chapter. The time commitments include attending quarterly Arizona APCO-NENA General Meetings and working with APCO National commercial representatives for informational updates to share with the membership at General Meetings, along with any other committees that the commercial member may become involved with. The Commercial Advisory Member may also attend monthly Executive Board meetings as an ex-officio member. Per the Arizona APCO-NENA Chapter by-laws, the commercial advisory member duties are as follows:
G. Commercial Advisory Member – The Commercial Advisory Member shall:
- Establish open lines of communications with commercial member and the non-commercial members and serve as an ex-officio Executive Board member.
- Assist with state training conference working with the chair of the vendor committee.
- Perform the duties incident to the office and such other duties as may be prescribed by the governing documents or by the chapter Executive Board.
If you are interested in this appointed position, please prepare a letter of interest outlining your commercial membership status in APCO, current involvement in either or both APCO and NENA nationally, what specifically you will contribute to the Arizona APCO-NENA Chapter if appointed as the commercial member, what your strengths are that will help you accomplish the goals you hope to achieve and a statement acknowledging support from your employer. Please send this information via electronic mail to Tonia Rogers at trogers@tollesonaz.org or President@az-apco-nena.org by 12:00 PM (Noon) Arizona time on Monday, May 13, 2014. Letters submitted prior to the deadline will be considered by the Executive Board at their meeting on Tuesday, May 14, 2014.
Silent Key
Valerie Hernandez - Flagstaff Police/Coconino County Communications Manager
It is with great sadness that we share the news of the passing of Val Hernandez, Communications Manager at Flagstaff Police Department. Please keep Val’s family, friends and co-workers in your thoughts and prayers. Valerie was also an active member of the AZ-APCO-NENA Fire/EMS Committee and will be greatly missed
Read a brief Synopsis of Valerie's career on the Arizona APCO-NENA Fire/EMS Committee page
Flowers, cards condolences and donations for the Hernandez family may be left at the Flagstaff Police Department.
APCO - National Broadband Meeting
There is a new page linked to this site under the TECHNICAL/FIRSTNET BROADBAND menu item above. What's FirstNet? The First Responder Network Authority (FirstNet) as an independent authority within NTIA(National Telecommunications and Information Administration).
The Act directs FirstNet to establish a single nationwide, interoperable public safety broadband network. The FirstNet Board is responsible for making strategic decisions regarding FirstNet’s operations. 
APCO International Public Safety Broadband Summit & Expo May 13-14, 2013 Washington Court Hotel on Capitol Hill | Washington, D.C.
APCO - Arizona - Local Broadband Effort
Karen Allen from AZ Public Safety Interoperable Communications (PSIC) Office provided this link to the Arizona Broadband initiative site.
http://www.azpsic.gov/library/broadband/
New APCO Emails
Ever wonder how to get hold of the APCO President? The Frequency coordinator? The Webmaster? Well, Wonder no more - Each of these titles now has an az-apco-nena.org email address that forwards to their 'real world' address.
- PastPresident@az-apco-nena.org
- President@az-apco-nena.org
- VicePresident@az-apco-nena.org
- 2ndVicePresident@az-apco-nena.org
- Treasuerer@az-apco-nena.org
- Secretary@az-apco-nena.org
- Frequency@az-acpo-nena.org
- Webmaster@az-apco-nena.org
We're investigating moving the listserv over to the az-apco-nena.org host, so stay tuned!
APCO/NENA - Denial of Service Attacks
The Department of Homeland Security (DHS) NCCIC - National Coordinating Center for Communications – the DHS-Office of Emergency Communications, DHS - Office of Infrastructure Protection, Federal Communications Commission, the National Cyber and Forensics Training Alliance, the FBI-National Cyber Investigative Joint Task Force working in coordination with the National Emergency Number Association (NENA), the Association of Public Safety Communications Officials (APCO) International, Louisiana Fusion Center, Mansfield Police Department and telecommunications service providers to identify and mitigate the effects of a criminal Telephony Denial of Service (TDoS) against public safety communications, hospitals and ambulance services. This is for immediate dissemination to public safety answering points (PSAPs) and emergency communications centers and personnel.
Read more about it here:
APCO Committee Volunteer!
Sign up NOW!
Don't miss the deadline to volunteer for APCO's committees - April 1*.
Log in to the Committee Sign Up page and click through to indicate your experience, knowledge, and primary areas of interest. You may select up to three committees. Selections will be made by June 30.
Open Committees:
- 9-1-1 Emerging Technologies Committee
- Awards Committee
- Bylaws Committee
- CALEA Committee
- Communications Center Standards Committee
- Data Transfer Committee
- Editorial Advisory Committee
- Historical Committee
- Member & Chapter Services Committee
- Pro-CHRT Committee
- Professional Development Events Committee
- Spectrum Management Committee
NENA Response to Statements on "1-1-2" Misinformation
In response to the ongoing social media activity around 1-1-2 and its potential to go viral with the American public, NENA crafted two statements on the 1-1-2 misinformation.
- The first response is a public service version that can be used with local media, in response to incoming queries and to social media postings. You may also re-tweet and link to the NENA communications.
- The second response is the NENA official statement and may be attributed to Brian Fontes, CEO, NENA. There is technical information in the second response which would be appropriate for public safety and business reporters.
CLICK HERE FOR MORE INFO:
Feel free to contact me directly with any questions at 202.618.4396 or cnussman@nena.org.
Chris Nussman Communications Director
2013 Arizona State Training Conference 
Vendor Registration & Prospectus Now Online!
Click here for Fillable Form- Vendors only
Monday, July 8, 2013
**EXCLUSIVE** Vendor Hours - 12:00 PM – 3:00 PM
Vendor Hall Open Monday, July 8, 2013 12:00 PM – 4:30 PM
Call for Papers
for the 2013 July 7th - 9th Annual Conference!
The time is here! Click this link CALL FOR PAPERS and fill in the form! (Be patient It takes a moment to load)
We are in need of Experts, Professionals, Entertainers and Technical Guru's to provide learning for our membership!
If you have any interesting material to present in any of the following areas:
- Telecommunicator Training and interaction
Management - Operations
- Public Safety GIS
- Next Generation 911
- Public Safety Professional Health/Well being
- Public Safety management
- Interoperability
- Wireless and VOIP 911
- Fire Communications
- Police Communications
- Innovative Technologies
- Or any other communications, publicsafety Topics.
Vehicle Telematics!
Hello Arizona APCO/NENA Members,
I wanted to forward along to you an email received on the NENA 911talk email list regarding new information from OnStar. I also included (below) OnStar’s website for public safety and Ford Sync 9-1-1 Assist. Training information is available at both websites. Agero is another telematics company, however, they haven’t yet developed public safety information on their website. Agero functions similar to OnStar as a crash notifies a call center who contacts the PSAP via 9-1-1. Ford SYNC 9-1-1 Assist utilizes the wireless 9-1-1 network.
Also, attached is APCO’s recommended practices for handling telematics calls. APCO_Vehicle_Telematics_Best_Practices1
OnStar
https://www.onstar.com/web/portal/publicsafety
Ford SYNC 9-1-1 Assist
http://www.911assist.ford.com/USA
As always, refer to your department policy for guidance on how to handle these types of calls in your 9-1-1 center. I hope you find the information helpful.
Thanks!
Sandy
Sandra Gilstad
Quarterly AZ - APCO/NENA Chapter Meeting - Election Results
At the General Meeting held today at Phoenix Fire, the announcement of the Second Vice President election results and the swearing in of the 2013 Arizona APCO/NENA Executive Board took place.
Please join me in congratulating Jim Long, Northwest Fire, on his successful election to the office of Second Vice President.
The 2013 Arizona APCO/NENA Executive Board includes:
Tonia Rogers, Tolleson Police, President
Jennifer Foster, Pinal County Sheriff's Office, Vice President
Jim Long, Northwest Fire, Second Vice President
Sheila Blevins, Marana Police, Secretary
Patty Spencer, Marana Police, Treasurer
Pat Joy, Retired, Executive Council Member
Liz Graeber, Maricopa Region 9-1-1, Member-at-Large
Sandra Gilstad, State of Arizona 9-1-1, Past President
The office of Second Vice President is open for election each year. If you are interested in running for Second Vice President, or another Executive Board office, we encourage your participation at the Arizona APCO/NENA meetings, training and events. Participation is a great opportunity to become familiar with the chapter, to meet our members and to build on your professional network here in Arizona.
The next General Meeting will be held at the Casa Grande Public Safety Facility, 373 E Val Vista Blvd, Casa Grande on March 15th, 2013 at 10:00. It is our goal to continue to provide free training to our members directly before the General Meeting. If you have a suggestion on a training topic that you would like to see presented, please share it with us!
The 2013 Arizona APCO/NENA State Training Conference will be held July 8-10, 2013 at the Wigwam Resort. Watch for the Call for Papers announcement in the near future. We are always seeking suggestions for training topics and presenters. Please contact the State Training Conference Chair, Sheila Blevins (sblevins@marana.com or 520 382 2038), if you have any questions regarding this event.
Information regarding meetings, training, job opportunities and chapter events can be found at our website: www.az-apco-nena.org .
On behalf of the Arizona APCO/NENA Executive Board, Happy Holidays!
Jennifer Foster - 911 Tourist - Goes VIRAL
For those that want to go to the website...Click Here
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Upcoming Events & Training Opportunities:
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Julie Heimke's Article in November APCO Magazine
Julie Heimkes, Arizona APCO/NENA member and Vice Chair of the APCO
International Commercial Advisory Council had an article published in APCO's Public Safety Communications magazine.Look for it in your copy of the magazine or read it here (see attached).
Congratulations Julie!
Click Image for larger version
Chapter Meeting & Annual Picnic
The Picnic was a great success! 30+ people showed up in the beautiful 70 degree weather! CLICK on the PICTURE for More Photos of this great event
Thank you to our Wonderful Commercial Members for supporting this event with some super raffle donations.
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Former APCO International President - Greg Riddle - Addresses the Membership!
Thanks to Patty Spencer, Sandy Gilstead and Tonia Rogers for Making this happen!
Contratulations to Barbara Jaeger
NENA President 2012
ASET would like to recognize and congratulate Barbara Jaeger for being named President of the National Emergency Number Association (NENA-The 911 Association) and for receiving NENA’s distinguished Hall of Fame Award.
On Wednesday, June 13, 2012, Barbara was sworn in as President of NENA. With over 7,000 members internationally, this organization's mission is to be The Voice of 9-1-1. NENA is on the forefront of all emergency communications issues. With 48 chapters across the United States and around the globe, NENA promotes the implementation and awareness of 9-1-1, as well as international three-digit emergency communications systems.
In addition to being sworn in as NENA President, Barbara was also awarded with the group’s Hall of Fame Award. This honor is the highest honor that the organization can bestow. NENA holds this award in high regard, allowing only two people each year to be honored with this recognition. Of the 60 individuals who have received this honor, in NENA’s 30 year existence, all have major accomplishments that have contributed significantly to the betterment of the association. Recipients have contributions to public safety that are so outstanding it is of lasting importance to the advancement of the profession. Congratulations Barbara on these career defining achievements. It is an honor to have you on the ASET team!