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POLICE DISPATCHER
SALARY: $16.20 -
$22.72/hour OPENING DATE:
Friday, June 23, 2006
STATUS: Full-time FLSA
non-exempt CLOSING DATE:
Open Until Filled
JOB DUTIES:
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Answers
emergency 9-1-1 phone calls, evaluating the call to
determine response needed, dispatching appropriate law
enforcement officers, and recording information required to
document time and nature of the call and the time and nature
of action taken.
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Answers
phone calls on regular phone lines to answer questions
regarding Town of Paradise Valley Police Department
operations.
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Operates
ACJIS, NCIC, PACE, and Department network computer systems
to enter/retrieve law enforcement information/data and logs
all calls to provide a record of daily activities.
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Operates
two-way radios to provide information to requesting Paradise
Valley Police Officers or other law enforcement officers and
agencies and to inform officers and other authorized staff
of the nature and location of the calls.
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Monitors
the Paradise Valley Police Department's PAM alarm system,
including identifying/verifying the type and location of the
alarm source, determine appropriate entity, police or fire,
to handle the situation, and dispatching police or Rural
Metro Units to the alarm location.
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Performs a
variety of office support functions.
KNOWLEDGE, SKILLS, AND ABILITIES:
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Knowledge
of 9-1-1 emergency dispatch policies and practices;
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Knowledge
of the names and locations of streets in the Town of
Paradise Valley;
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Knowledge
of NCIC computer operation/use policies and procedures;
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Knowledge
of Arizona Criminal Justice Information System (ACJIS)
computer operation/use policies/procedures;
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Knowledge
of CAD and other law enforcement oriented software
uses/operations;
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Knowledge
of general Paradise Valley Police Department and fire
operations;
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Skill in
establishing and maintaining effective working relationships
with State, Federal, and local law enforcement officers and
the public;
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Skill in
communicating using standard telephone and two-way radio
equipment;
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Skill in
evaluating emergency calls and determining the response
needed
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Skill in
remaining calm and calming others in emergency situations so
that necessary information related to the emergency can be
obtained and relayed;
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Skill in
entering and retrieving information using computerized law
enforcement database;
MINIMUM QUALIFICATIONS:
Qualified
applicants will possess a HS diploma or GED and experience
equivalent to 1year of full-time public safety dispatch work,
involving some responsibility for data entry and records
maintenance. Must possess certifications or have the ability to
be certified to operate National Crime Information Center and
Arizona Criminal Justice Information Systems terminals. Spanish
language fluency preferred, but not required.
For a full job
description and information about our benefits, please visit our
website at
www.paradisevalley.gov
APPLICATION & SELECTION PROCESS:
In order to be considered, all
applicants must submit a resume and complete an application and
supplemental questionnaire. Applications may be obtained from
the Paradise Valley Town Hall, 6401 E. Lincoln Dr, Paradise
Valley, AZ 85253 or via our website at
www.paradisevalleyaz.gov . Fax (480-348-3616), mail or
deliver application with resume. This position is Open
Until Filled, so Apply as Soon as Possible.
After receiving a sufficient number of applications, the most
qualified applicants will be invited to participate in the
selection process. The finalists will undergo an extensive
background investigation, polygraph, psychological, and medical
examinations.

Important
Information to Applicants
In accordance with the Americans with
Disabilities Act (ADA) and Section 504 of the Rehabilitation Act
of 1973 (Section 504), the Town of Paradise Valley does not
discriminate on the basis of disability in the admission or
access to, treatment, or employment in its programs, activities,
or services. The Town of Paradise Valley supports a drug free
workplace.
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The City of Peoria
POLICE
DEPARTMENT
Is currently recruiting for
the position of
    
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Posted 07/20/2006
Arizona State University Police Department
Hiring Announcement for
Police Dispatchers
The ASU Police Communications Center is
the Public Safety Answer Point (PSAP) for a university
system that serves over 70,000 students, staff and
faculty and covers 1,622 acres spread over four campuses
in the Phoenix metropolitan area. Our technologically
advanced Center is equipped with a Positron 911 CTI
phone system (Phase II Wireless 9-1-1 implemented) and a
New World Systems Computer Aided Dispatch (CAD) system
that includes detailed mapping and AVL technology. The
department employs 135 police professionals, including
12 full-time dispatchers.
A new 40,000 sq. ft. police facility
that will house a state-of-the-art police communications
center is scheduled to begin construction in November,
2006, on the Tempe Campus.
Starting
Salary: $32,000 a year
Benefits include
tuition waivers for employee,
spouse, and dependent children, state
retirement, insurance plans (medical, dental, vision,
short and long term disability, supplemental life) and
free dial up internet access from home.
Direct any
questions to:
Michelle Potts
480.965.2599
Or go to
www.jobsatasu.com
and click on “Search Postings” for a link to additional
job information
To apply submit a
cover letter and a resume to:
Arizona State University, Human
Resources
Box 875612
Tempe, AZ 85287-5612
Specify job title of Police Radio Dispatcher and Staff
Request (SR) #0-123529
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TEMPE
POLICE COMMUNICATIONS DISPATCHER I / II
For
details on the position:
http://www.tempe.gov/hrrec/jobs.htm
We are currently hiring for full time
benefited and temporary
part-time non-benefited vacancies.
OPENING DATE:
Applications are checked weekly
CLOSING DATE:
Subject to closing when the needs of
the City are met.
ANNUAL SALARY RANGE:
$36,199
- $52,608
Most new hires can receive an overall salary increase
of 10% and then 5% within the first year by successfully completing both the
Dispatcher II training and the initial probation.
BENEFIT:
$5000 Tuition
reimbursement yearly
POSITION INFORMATION
This
position does require shift work, is overtime eligible and
requires working weekends and holidays. Please read and sign the
attached
AUTOMATIC AND DISCRETIONARY
DISQUALIFIERS and the return it with your
application. Applications that do not have this document will be
disqualified. To learn more about a career as a Dispatcher,
please visit the Department’s Website at:
http://www.tempe.gov/911.
MINIMUM QUALIFICATIONS
Equivalent to completion of the twelfth grade. Dispatcher I
requirements: One (1) year of experience in public contact and
clerical work along with the ability to type at a skilled rate
of speed (35 net wpm). Dispatcher II requirements: In addition
to the Dispatcher I requirements, qualified applicants must also
successfully complete the City of Tempe’s Dispatcher I training
in dispatching, receiving, and processing emergency and
non-emergency public service calls.
ADDITIONAL REQUIREMENTS
A
minimum typing speed 35 net wpm is required. On-line typing
certification will not be accepted. Typing certification of wpm
must be submitted with your application. The ability to obtain
within six (6) months of hire, a Terminal Operator Certification
awarded by the Arizona Department of Public Safety. Referred
applicants will receive a polygraph exam, thorough background
investigation, and psychological testing. Successful completion
of probationary period for either position is contingent upon
passing a FBI background investigation. If requesting veteran
preference, the appropriate DD214 must be attached at the time
of application.
REPRESENTATIVE DUTIES
For the complete job description go to:
http://www.tempe.gov/hrcc/docs
• Receive emergency service calls from the public requesting
police, fire or other emergency service. Respond to radio
transmissions, voice instructions and phone conversations
simultaneously. • Evaluate and provide appropriate responses to emergency calls
while working under stressful conditions and strict time
constraints. • Ability to communicate and provide information to both the
caller and field units in a clear and concise manner; utilize
various communication techniques to calm callers on the phone
and obtain the necessary information. • Enter all relevant police transmissions in emergency
situations directly into the Computer Aided Dispatch (CAD).
Ability to handwrite information quickly and accurately when the
CAD computer is inoperative. • Receive and dispatch calls and messages for police units;
maintain contact with all units on assignment, maintain accurate
status and location of police units, maintain daily computerized
log of all field calls and units dispatched. • Ability to simultaneously monitor up to five computer screens
and to immediately access each. • Answer non-emergency calls for assistance; answer routine
questions over the phone regarding civil, criminal and traffic
laws; direct calls to police staff or other agencies as
appropriate. • Monitor and utilize numerous 800 MHz trunked police radio
frequencies, the civil defense radio channel and the Police
emergency channel. • Ability to learn job related material primarily through
observation, structured lectures, and training; understand and
follow written and verbal instructions; and to correctly use
these instructions during training and while performing
dispatching duties."
SELECTION CRITERIA
Applicants whose experience and training most closely suit the
needs of the City may be selected for further
testing/interviews. The City of Tempe conducts thorough
background checks. Falsifying information or lying during any
stage of the selection/hiring process will make you ineligible
for new or continued City employment.
EMPLOYMENT OPPORTUNITY
20 East Sixth Street
Tempe, Arizona 85281
480/350-8276
TDD 480/350-8400
http://www.tempe.gov
Committed to Equal Opportunity and Reasonable Accommodation
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PUBLIC
SAFETY DISPATCHER
Open
& Continuous Recruitment
Under general supervision, responds to
emergency and non-emergency calls for service, identifies
and dispatches appropriate law enforcement, fire and
emergency service units, gathers and relays critical
information; complies with Police and Fire Department
policies and procedures to assure the safety of officers and
the public.

IMPORTANT
NOTE: THIS POSITION INVOLVES MANDATORY SHIFT WORK.
The
Casa Grande Police Department is recruiting to fill nine (9)
vacant Public Safety Dispatcher openings. Entry level
positions are available. Experienced Public Safety
Dispatchers are encouraged to apply, and may be placed
higher in the pay range, dependant on years of experience.
SALARY:
$16.4107 to $22.6385
per hour, paid bi-weekly, plus excellent benefits. Placement
in the salary range is dependent on education and
experience.
MINIMUM
REQUIREMENTS:
Any
combination of training, education or experience which
demonstrates the potential ability to perform the duties of
the position including graduation from high school or
equivalent and one year of clerical and computer experience,
and ability to type 45 wpm. Ability to work closely with
other employees under stressful conditions required along
with good listening and typing skills. Must be willing to
learn from several sources at one time and complete a
comprehensive training program. Highly motivated,
self-starting individuals with good personalities are
encouraged to apply.
SPECIAL
REQUIREMENTS:
Depending
on the needs of the City, incumbents in this classification
may be required to obtain and maintain additional licenses
or technical certifications.
PHYSICAL
DEMANDS / WORK ENVIRONMENT:
Work is performed
in a fast paced, high volume call center environment.
PRIMARY
DUTIES AND RESPONSIBILITIES:
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Answers incoming emergency and non-emergency calls;
projects positive support of the City organizations at
all times.
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Interviews callers
and gathers details; prioritizes calls for service and
determines appropriate personnel to respond; dispatches
calls for service; relays pertinent information to law
enforcement and emergency services officers in a concise
manner; provides information and assistance to the
public within scope of authority.
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Provides detailed
call information to officers as needed; maintains status
and awareness of Police patrol unit locations; monitors
message traffic and relays information to officers.
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Enters emergency
assistance calls into the computer aided dispatch (CAD)
incident logs; inputs information into the ACJIS & NCIC
computer system; maintains records and files.
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Contacts other law
enforcement agencies for additional information and
resources as needed, and relays pertinent information
regarding incidents.
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Notifies key City
personnel on critical incidents; follows all Department
policies and procedures to assure that officer safety is
the top priority.
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Enters and verifies
warrant information, and confirms warrants for other
agencies.
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Performs inquiries
and criminal history checks for officers through ACJIS &
NCIC; sends inquiries to other agencies for warrant
confirmations or general information.
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Enters data for
records and reports; processes forms and record files;
queries system databases as requested.
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Performs other duties
as assigned or required.
CLOSING
DATE: Open and
Continuous Recruitment
Apply before 10-30-06 to
be considered for the first testing process
NECESSARY
KNOWLEDGE, SKILLS AND ABILITIES:
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Knowledge of City
policies and procedures.
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Knowledge of
equipment utilized in law enforcement communications
including radio, computer and dispatch equipment.
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Knowledge of law
enforcement patrol procedures.
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Knowledge of City
geographical area, road systems, and the locations of
landmarks.
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Knowledge of Police
and Fire Departments’ standard dispatch policies and
procedures.
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Knowledge of basic
laws and regulations governing the release of
information from law enforcement agency records.
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Knowledge of basic
processing and maintenance of law enforcement reports
and records.
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Knowledge of the
principles of record keeping and records management.
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Skill in handling
multiple tasks simultaneously, under pressure, and in
emergency and stressful situations.
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Skill in obtaining
information from hostile or emotional citizens.
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Skill in determining
priorities and handling high-pressure situations.
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Skill in
communicating clearly and concisely and relaying details
accurately.
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Skill
in remembering names, numbers and locations, and reading
maps quickly and accurately.
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Skill in handling
high volume of telephone calls.
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Skill in working
under pressure of deadlines, and establishing and
maintaining cooperative working relationships with
employees, officials, other agencies and the general
public.
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Skill in following
and effectively communicating verbal and written
instructions.
The
job description does not constitute an employment agreement
between the employer and employee and is subject to change
by the employer as needed.
Veteran Information
Applicant
Information
Testing Information
The Casa Grande Police
Department is recruiting to fill nine (9) vacant Public Safety
Dispatcher openings. Entry level positions are available.
Salary Range: $16.41 to $22.63. Experienced Public Safety
Dispatchers are encouraged to apply, and may be placed higher in
the pay range, dependant on years of experience. Ideal
candidate is a highly motivated individual who has good
communication skills, works well with the public, and has
ability to multi-task in emergency and stressful situations.
Mandatory shift work. Application required. See our website for
details and to apply on-line:
www.ci.casa-grande.az.us or contact Administrative Services,
510 E. Florence Blvd, (520) 421-8607. Open until filled. Apply
before 10-30-06 to be considered for the first testing process EOE/AA
Employer.
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